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Why can't I see our job listed on our profile?
Why can't I see our job listed on our profile?
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Written by Otta's Customer Care Team
Updated over a week ago

You can see your live roles within your jobs dashboard.

All roles take up to one business day to go live on our platform, whether they are being synced from your ATS or being published directly. This is because every role is approved, processed and quality checked by our team of in-house analysts before going live.

If you have a role that you think should be live, but isn't (after one business day) then there may be another reason why the role isn't appearing. Usually this is one of the following:

  • The location of the role is not in a place that we currently serve

  • The role does not sit within one of our supported role functions

  • There is an issue with processing the role from your ATS

Please reach out to us via live chat or companies@otta.com so that we can check why the role isn't live on the platform.

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